With this add-on, questions can be asked and answered by other users.
The Help me app can be
imported into your portal
as usual.
When you open the add-on in the browser you'll also find the
navigation bar
from Intrexx Share that enables you to directly switch to Intrexx Share.
You can also
switch to the add-on
via the navigation bar from within Intrexx Share. In doing so, you'll barely
notice that you have left Intrexx Share and are now in the
Help me add-on. Intrexx Share and Intrexx Share add-ons flow
seamlessly into one another.
1. Manage categories
click on this link to open a page where categories can be entered.
Enter a category here and click on OK.
The new category is now shown in the table below. Once all categories
have been entered, close the page by clicking on
this symbol at the top-right.
If you click on one of the categories, the questions in the middle area will be
filtered based on your selection.
2. Ask a question
To create a new question, click on Ask a question now.
Your question
Enter your question here.
Question details
The question can be explained in more detail here.
File
A file that relates to the question can be uploaded here.
Do you want to assign certain categories (recommended)?
Select a category by moving with a double-click from the
Select category list to the
Selected list. We recommend assigning a
category so that it is easier to keep track when you have a large number of
questions.
Add category
Click on this link to add a new category.
Ask the Share community
This setting must be activated id the question should be displayed.
The question's visibility depends on the users'
permissions set up by you.
Important
With this setting, the post with the question will be marked as
important.
Urgent
With this setting, the post with the question will be marked as
urgent.
Do you want to add tags (recommended)?
Just enter the tags beneath this
setting by clicking on [Edit].
Post question
Saves and publishes the question.
The question is now shown in the middle area. Click on its title to open
an edit page where the question can be edited. If tags were added, you'll see
them beneath the question details plus the current number of answers for this
question and the number of
Likes.
3. Answers
Clicking on this link will show the Answer now link.
You can enter your answer after clicking on this link. A file attachment can be
added here as well. Click on OK to save your answer.
The number of submitted answers will now be shown.
Edit answer
Click on this button to edit the answer.
Add comment
You can add a comment to an answer by clicking on this link.
A file attachment can be added here as well.
Click on OK to save the comment.
Answer now
Enables you to submit another answer to the question.
4. Rate answer
This answer is helpful / not helpful
Enables you to rate the answer.
Top answer
Click on this link to mark the corresponding answer as the best answer.
5. Filters
Different filters can be found on the left-hand side of the app. You
can enter a search term in the field at the top. Only the questions with
your entered term will be shown in the middle area. You already got to know
the categories filter here. All information
regarding the filter by date can be found
here.
To filter the questions by the assigned tags,
just click on the corresponding tag.
6. Best questions
The questions which have received the most
likes
will be listed here.
7. My questions
You'll see a list of all of the questions asked by you here.
8. Permissions
So that the app Polls is available with all of its
functions you need to give the users, who will create and contribute to the
polls, the following
permissions: